Strategies to Be Chosen by Customers: GET FOUND. GET CHOSEN.

In today’s digital world, competition for customer attention is fierce. To stand out, businesses need to get found and get chosen across multiple platforms, channels, and touchpoints. In this post, we’ll dive into strategies that help businesses not only appear where it matters most but also stay top of mind for potential customers, increasing the chances of being selected.

Splindis is dedicated to helping businesses make that vital connection with their clients through innovative, industry-leading engagement solutions.

Here’s how you can rise to the top in search results, gain visibility, and ensure that your business becomes the go-to choice.

1. Build a Robust Online Presence

An online presence is more than just a website; it’s about meeting potential customers where they already are. The essential places to start are platforms like Google, Facebook, Apple Maps, and Yelp, as well as industry-specific sites where your customers are likely to search.

Tips:

• Claim and optimize your profiles on these sites. Fill in accurate contact information, hours, and other key details.

• Use location-based keywords that help search engines place your business in front of local customers looking for services like yours.

Splindis Strategy: We make it easy to manage multiple listings, ensuring accuracy and consistency across all platforms. With our tools, you can easily update and maintain your information across all key sites, avoiding the pitfalls of outdated or conflicting information.

2. Rise to the Top of Search Results with Automation

Manual updates can be time-consuming and tedious, but with automation, businesses can effortlessly stay up-to-date on multiple sites. Automation also makes it easy to request reviews from satisfied customers, driving your rankings higher on search results.

Tips:

• Automate review requests to maintain a steady flow of recent, positive reviews.

• Schedule content updates or announcements (like sales or seasonal specials) so customers stay informed without overwhelming your workload.

Splindis Strategy: Splindis uses automation to help businesses gather reviews from satisfied customers through simple, personalized texts and emails. This not only saves time but also increases the likelihood of customers leaving feedback, which helps improve your ranking in search results.

3. Drive Engagement with Text Messaging

Texting is a powerful tool for engaging with customers, especially when seeking reviews. Personalized texts are more likely to catch customers’ attention and lead to action, making it easier for customers to leave a review, make a booking, or visit your location.

Tips:

• Send reminders after appointments or transactions to encourage feedback.

• Include direct links to your Google, Facebook, or Yelp pages to make leaving a review quick and easy.

Splindis Strategy: Our innovative engagement platform allows businesses to send automated text requests, making the process seamless for both you and your customers. This targeted approach enhances your reputation and builds trust in your brand.

4. Use Visual and Authentic Content

When it comes to grabbing attention and building credibility, images, videos, and authentic content are indispensable. Post regularly on Google and Facebook, and share visuals that showcase your services, products, and happy customers.

Tips:

• Post updates about your services, events, and promotions on social media and key directories.

• Share customer stories and authentic testimonials to build trust and demonstrate the value you provide.

Splindis Strategy: Splindis makes it simple to share content and gather testimonials. By leveraging real stories and authentic interactions, businesses can set themselves apart from competitors and create a more memorable brand presence.

5. Be Consistent to Stay Top of Mind

Consistency is critical in customer engagement. A customer might not need your services immediately, but a steady presence keeps your business top of mind when the need arises.

Tips:

• Schedule regular posts on platforms that matter most to your customers.

• Monitor and respond to reviews to show that you value customer feedback.

Splindis Strategy: We help businesses create and execute a consistent engagement plan that ensures they are always visible and always relevant. By setting up automated reminders and curated content, Splindis helps businesses build brand loyalty and be the first choice when customers are ready to make a decision.

Conclusion

In a crowded market, the key to being chosen by customers lies in visibility, consistency, and engagement. By building a robust online presence, automating customer requests, and leveraging personalized messaging, your business can get found and get chosen across all the right platforms.

At Splindis, our mission is to empower local businesses to thrive in the digital space. With our innovative solutions, we help businesses like yours capture attention, earn trust, and ultimately become the top choice for your customers.

About Splindis

Where innovation meets the heartbeat of local businesses. Founded with a passion for transforming client engagement, Splindis is a driving force in the industry. We provide tools and strategies that allow businesses to thrive, connecting them with customers in meaningful and impactful ways. Let us help you become the business that gets found and gets chosen every time.